BM AI | Data-driven business model innovation

Data is gathered, analysed and saved on a daily basis. How it is possible that retrieving and reusing curated data is so challenging at design agencies?

Year

2020

Duration

6 months

Client

Internal

Role

Business designer/Project manager

Business Models Inc. gathers and curates data to trigger creativity in their clients and innovate their business models.

Finding that useful data though seemed trickier.

 

Data at design agencies normally takes the form of curated business models canvases, co-creation sessions with clients, trend research or financial information. This data is saved in databases such as Dropbox. However, its retrieval presents a rather complicated procedure. Team members would have to “guess” where certain presentation decks would be stored and often, scrolling through a 100-slide deck would be more tedious than searching for the raw data once again online.

The field of data science continues to find its way into many parts of our jobs and lives. If we considered data being gathered at agencies the same way we look at large databases, there would be a whole lot less data loss and a bigger chance of retrievable collective knowledge.

 

BM AI.

With this 3-horizon strategy and concepts, BMI ensures a transformation from physical to digital, creating new value to its internal stakeholders (business designers) and its external stakeholders (clients who seek to be inspired in business model innovation). All thanks to the power of data science and its application in the field of design and innovation agencies.

My approach

I challenged myself to ideate almost on a weekly basis. The agile methodology supported me in this quest.

In this project, I wanted to act agile, to ensure that I was being creative myself and ideating often, to ensure high-fidelity results at the end of this project. What I loved the most about it was that it also helped me reflect much more often, which in hindsight was extremely useful during this solo project.

 

I interviewed stakeholders, inside and outside the organisation.

Does any of you have useful information hidden somewhere in Dropbox that I could use to dive deeper into the competitive landscape of company X
— Junior business designer at BMI
The goal is to create ‘AHA’ moments in the client and help them discover the opportunities of innovating their business
— Senior business designer at BMI

I gathered quantitative data myself, to grasp better what ‘data’ meant at BMI.

 

I simulated ideation sessions, to understand how business designers at BMI actually used the data.

 
 

I prototyped and validated with internal and external stakeholders.

 
 

And I sketched a roadmap, to ensure BMI would have a smooth transition to going fully digital. First, allowing an easy data retrieval for the business designers and second, for their clients.

Keeping in touch is underrated.

 

I realised I haven't kept in touch with the Chief Data Officer at BMI, whom would take up on my project. This has been actually quite the big learning → Keep in touch, even when you aren't part of the organisation anymore!

Special thanks to my team.

 

Milene Goncalves, Anne Kranzbuhler, Niki Seelen and the BMI team